Existing Customers
We’ve included all the details you need as an existing Leodis Stairlifts customer.
Whether you’re looking to book in an annual service, get help with an issue, or access some of our frequently asked questions – you’ve come to the right place!
Please note, all servicing enquiries sent via form will be picked up between 8am – 4pm. In the unlikely event you have a stairlift emergency, please call 0800 804 4080.
BOOK A SERVICE TODAY
Our after care Promise
24/7, 365 days a year customer care & call-outs.
5 Years Warranty
Up to 5 years comprehensive parts & labour warranty.
Replacement parts & batteries included.
We always check-in with our customers after install.
Our After cARE pROMISE
At Leodis Stairlifts, we are here for you 24/7, including evenings, weekends, and Bank Holidays.
Every enquiry is picked up by an actual human – we don’t use Ai – to ensure you receive the highest level of care and attention.
Our warranty agreement
We are proud to offer our customers up to 5 years comprehensive warranty, including parts and labour.
Please note: Servicing is not included in our warranty agreement. To ensure your stairlift is running as smoothly as possible, we recommend booking an annual service.
Servicing
We recommend booking an annual service to make sure your stairlift is running as smoothly as possible. To book a service, please call our friendly post-sales team on 0800 804 4080 and select option 2.
