The Leodis Stairlifts Stairlift Buying Process

At Leodis Stairlifts, our enquiry process is very straight forward. 

We’ve been providing stairlifts for over 35 years and pride ourselves on making the decision to purchase or rent a stairlift as easy and simple as possible.

We don’t use confusing language. We don’t have any hidden surprises – just simple, honest stairlift advice. That’s why we have been providing stairlifts for over 35 years. It’s also one of the reasons why 96% of our reviews are 5-stars.

Trustpilot

Step one

Choosing the right stairlift can feel overwhelming with so many providers across the UK. We keep things simple. Unlike companies that rely on automated scripts or aggressive sales tactics, our team is always here to offer free, friendly, and honest guidance with zero obligation.

We take the time to truly listen to your needs. When you’re ready, we recommend booking a free home survey. A friendly local stairlift expert will pop by to measure your staircase, identify any practical details (like nearby radiators or doorways), and answer all your questions in plain English.

Book your free home visit today by calling 0800 182 2095 or filling out the contact form below.

Step two

Following your home assessment, we’ll provide you with a clear, written quote tailored to your space – with options for both brand-new and fully reconditioned stairlifts.

We’ll also explain optional features that can make daily life easier, such as a powered swivel seat for effortless dismounting or a powered footrest to save you from bending down. There’s never any pressure, just straightforward details so you can decide what works best for you.

Step three

Following your free home assessment, we’ll leave you with a clear, written quote tailored to your space and budget. We’ll make sure we cover both brand-new and reconditioned stairlift options.

Take all the time you need to review it. Every quote is fixed, completely transparent, and comes with zero obligation.

We pride ourselves on a no hassle approach. Once one of our friendly surveyors take the relevant measurements to give you an accurate quote, that’s it. We leave your home as we found it and let you decide what’s best for you. 

We’re always here to answer any questions you may have. You can call us on 0800 182 2095.

rEQUEST A CALL BACK

REQUEST A CALL BACK

Straight Stairlifts

We offer a range of affordable new, reconditioned, and rental straight stairlifts with up to 5-year warranty, 24/7 customer care, and quick installation. To request a free quote, please call us on 0800 182 2093 and one of our friendly advisor will be happy to help.

Staircase with turns

Our new, reconditioned and rental curved stairlifts are precisely engineered to match the exact shape of your staircase, ensuring a perfect fit for both your home and your needs. Although more complex than a straight stairlift, installation is still quick, efficient, and causes minimal disruption. 

Outdoor steps

Our range of curved and straight outdoor stairlifts are designed to provide safe, convenient access to any outdoor space with steps or inclines. These lifts are built to withstand all weather conditions, are IP65-rated, and comply with British safety standards – ensuring reliable performance all year round. An outdoor cover is also included to protect your stairlift when not in use.

Our straight Stairlifts

STAIRLIFT RENTAL NEAR ME

Recovering from an injury or surgery, or accommodating a loved one temporarily? We offer quick installation and competitive stairlift rental prices. Unlike many other stairlift providers, we pride ourselves on our 24/7 365 days a year customer care. 

See stairlift rental
reconditioned stairlifts

We offer reconditioned/secondhand straight stairlifts. All our secondhand/reconditioned stairlifts have been stress-tested, come with two-year warranty and a 24/7 365 days a year call our service promise. Buying a reconditioned or secondhand stairlift from Leodis is a popular choice for thousands of our Leodis Stairlifts customers. See our Trustpilot reviews for more information.​

Find out more

Our curved Stairlifts

Our after care Promise

24/7 Care

24/7, 365 days a year customer care & call-outs.

Warranty

Up to 5 years comprehensive parts & labour warranty.

Fully Equipped

Replacement parts & batteries included.

Check-in Calls

We always check-in with our customers after install.

faqs

How and when do I pay for my stairlift?

We ask for a small non-refundable deposit of £150 upon ordering. This can be paid by BACS, cheque or a debit/credit cars. The balance is then payable once we’ve completed the installation and you have your lift in perfect working order.

Absolutely! Stairlifts can go around corners. Curved stairlifts are used when your staircase is constructed with one or more bends. Curved tracks can be used and fitted bespoke to your staircase, no matter how many corners there are!

Curved stairlifts can be fitted new or reconditioned, and they’re available to both purchase and as a rental. Even more complex staircases can be tackled. For example, with spiral staircases we use a ‘freecurve’ staircase to effortlessly moved along the constantly bending track. If you still have questions you can visit the page linked above or give us a call today to learn more.

If you’re planning on fitting a new carpet and stairlift, do the carpet first. If that’s not possible, we can remove and then reinstall your stairlift, but there will be a charge.

We can usually install your stairlift within days, and often within 24 hours of ordering.

At Leodis, we offer a complete package from installation to removal. We may even buy back your stairlift. We can’t promise that it will always happen, and it will depend on a number of factors. If we are unable to buy back your stairlift, we will remove it for a small labour fee, and help put you in contact with someone else who may need it.

No! We supply and install new and reconditioned straight and curved stairlifts. All our reconditioned models are recent models and come with full service and warranty support. They are usually available for next day delivery too.

As your independent, impartial stairlift specialists we can advise and install the product that best suits your specific requirements – call us to discuss your options.