stairlift buying guide
We understand that finding the best stairlift solution for you or a loved one can feel quite overwhelming.
That’s why the team at Leodis Stairlift have put together this stairlift buying guide to highlight the various steps to consider when you are thinking about getting a stairlift installed, what to expect when you have a stairlift installed, and to offer you a guide price.
Step 1 - which stairlift do i need?
Once you, or a loved one, has decided to take the first step in reclaiming their independence, the next step is understanding which stairlift you require depending on your staircase type.
If your staircase is straight, without any landings, you will require a straight stairlift. If your staircase is slightly curved, or has a landing, you will require a curved stairlift.
We provide various different models for both straight and curved stairlifts, including pre-owned options and perch stairlifts for those who have difficulty bending their needs.
One of our specialist advisors will be able to talk through your options and any additional features you may want to consider. We pride ourselves on no pressure approach and understand that you need to conduct your own research – we’re here to help answer any questions and make the whole process a lot easier.
Step 2 - Booking your free, no obligation home visit
Once you’ve determined which stairlift you may need, reach out to one of our friendly team using the enquiry form, or by picking up the phone and calling us on 0800 182 2098.
A member of the team will find a convenient date and time for one of our surveyors to carry out a free, no obligation home assessment. They will be able to confirm which stairlift you require, and give you a final quote.
Step 3 - Installation date
After your free, no obligation home assessment, you will be given time and space to make your choice.
If you do decide to opt for a Leodis Stairlift and make use of our 24/7 365 days a year call out service, then the next step is booking a date for your new stairlift to be installed.
All our stairlifts are installed by local professions who have worked for Leodis Stairlifts for many, many years.
Step 4 - after care
Once you’ve had your Leodis stairlift installed, we will follow-up a courtesy check-in call, and talk you through your two-year comprehensive warranty, and what happens when your warranty expires.
Unlike many other stairlift providers, we offer a complimentary 24/7 365 days a year call out service, so if you run into any issues, there will always be someone on the other end of the phone who can help.
Why choose Leodis Stairlifts
2-years comprehensive parts and labour warranty.
4.8/5 TrustPilot and Google reviews.
Free, no-obligation advice and quotations.
Genuine 24/7 365 days a year emergency call outs.
Next day installation available in many cases.
faqs
How and when do I pay for my stairlift?
We ask for a small non-refundable deposit of £150 upon ordering. This can be paid by BACS, cheque or a debit/credit cars. The balance is then payable once we’ve completed the installation and you have your lift in perfect working order.
Can stairlifts go around corners?
Absolutely! Stairlifts can go around corners. Curved stairlifts are used when your staircase is constructed with one or more bends. Curved tracks can be used and fitted bespoke to your staircase, no matter how many corners there are!
Curved stairlifts can be fitted new or reconditioned, and they’re available to both purchase and as a rental. Even more complex staircases can be tackled. For example, with spiral staircases we use a ‘freecurve’ staircase to effortlessly moved along the constantly bending track. If you still have questions you can visit the page linked above or give us a call today to learn more.
What do I do when I need a new carpet?
If you’re planning on fitting a new carpet and stairlift, do the carpet first. If that’s not possible, we can remove and then reinstall your stairlift, but there will be a charge.
How long will I have to wait for my stairlift?
We can usually install your stairlift within days, and often within 24 hours of ordering.
What happens if I no longer need my stairlift?
At Leodis, we offer a complete package from installation to removal. We may even buy back your stairlift. We can’t promise that it will always happen, and it will depend on a number of factors. If we are unable to buy back your stairlift, we will remove it for a small labour fee, and help put you in contact with someone else who may need it.
Do you only sell new stairlifts?
No! We supply and install new and reconditioned straight and curved stairlifts. All our reconditioned models are recent models and come with full service and warranty support. They are usually available for next day delivery too.
As your independent, impartial stairlift specialists we can advise and install the product that best suits your specific requirements – call us to discuss your options.